IT Infrastructure Manager

Vivisol is currently seeking an IT Infrastructure Manager based in Crawley to oversee the implementation and management of our ICT solutions. Leading an in-house team, you will drive the delivery and reliability of our critical business systems.

We are offering a generous package, including; 33 days of annual leave (including Bank Holidays), private healthcare, a car allowance, and generous salary depending on experience, ranging between £65,000-£75,000. This position is primarily office-based (4 days per week in the office) with some travel expectations to our other sites across the country.

The standard working hours for this role are Monday to Friday, 9:00am to 5:00pm.

Main duties and responsibilities of the IT Infrastructure Manager:

• Leading and mentoring the IT Networks and Infrastructure team, driving daily operations and supporting individual career development.
• Designing, implementing, and managing IT infrastructure projects to ensure high system availability, security, and minimal downtime.
• Overseeing the routine maintenance and monitoring of all servers, PCs, and network hardware across the business.
• Ensuring strict information security compliance across ISO 27001, Cyber Essentials Plus, and the NHS Information Security Toolkit.
• Coordinating disaster recovery (DR) plans and responses for UK elements of the IT infrastructure alongside external providers.
• Managing 3rd-party vendor relationships and collaborating with internal teams to guarantee high-quality service delivery.
• Developing and controlling the network and infrastructure budget in close partnership with Finance. Partnering with senior management and key internal stakeholders to align IT infrastructure with wider corporate objectives.

Requirements & Experience:

• Degree in an IT discipline or equivalent relevant industry experience.
• Proven leadership experience in an IT management role.
• Hands-on background in 3rd-level support, with deep experience in IT infrastructure design, implementation, and system architecture.
• Demonstrated project management success, specifically leading infrastructure and system development projects from inception to completion.
• Strong technical expertise in server and network troubleshooting, M365, Azure, Remote Desktop Services, PowerShell, and Active Directory management (DNS, DHCP, GPO).
• Experience with compliance standards, ideally working with ISO 27001, Cyber Essentials Plus, or NHS Information Security frameworks.

Technical Environment & Desirable Skills

• Hardware: Dell Servers, Cisco Catalyst switches, Cisco Meraki.
• Software & OS: Windows Server (2019–2025), Windows 10/11, Endpoint Configuration Manager, SQL, and Google Workspace.
• Certifications: ITIL or vendor certifications (Microsoft, Cisco, etc.) are highly desirable.